Your Impact

To support our mission, we are looking for a Technical Supply Chain Manager (m/f/x) to strengthen our Supply Chain & Operations team at our Berlin office. In this role, you will work at the very core of our product operations with a direct impact on hardware quality, cost efficiency, and supply-chain performance. You act as a central interface between suppliers and internal teams, turning operational issues, defects, and customer feedback into concrete product and process improvements. 

Your Mission

• You optimize the hardware product from a technical and commercial supply-chain perspective

• You ideate, prototype, and pre-test new product and improvement ideas

• You translate product requirements into feasible supplier, cost, and manufacturing solutions

• You collaborate closely with other teams such as Product, Tech, Sales, Customer Success and Operations

• You analyze returns, defects, and quality issues in a hands-on manner to derive clear, actionable insights

• You ensure compliance with defined quality standards for incoming production batches

• You build and manage strong relationships with international suppliers while optimizing cost and quality

Your Talent

• You have experience in technical operations, supply chain, hardware-related roles or buying with strong technical exposure and a commercial mindset combined with strong analytical and technical skills

• You bring strong technical curiosity, willingness to learn and problem-solving skills with a clear interest in wearables, IoT, connectivity and hardware or product design

• You understand technical documentation and specifications and apply them in an analytical and structured, yet hands-on, pragmatic way

• You take ownership and communicate clearly and confidently with internal and external stakeholders

• You are experienced with Google Workspace (Sheets, Docs), Excel/Sheets formulas and tools like Slack, Notion, CRM (e.g. Salesforce)

• You use process and efficiency tools such as Zapier, Apps Script, Python, or AI-assisted workflows

• You are business-fluent in English; German (B2) is preferred and Mandarin (HSK 3) is a plus

Our Offer

🧘 Wellbeing:

• Urban Sports Club membership for your fitness

• Family & Friends Coupon for the Patronus watch

• Up to 30 days of vacation (after starting with 26 in your first, and 28 days in your second year)

📚 Learning & Development:

• Annual Learning & Development budget for individual learning and growth

• Clearly structured career framework for your next career step

• 360-degree feedback sessions to support your continuous development

💰 Compensation:

• Exclusive corporate benefits for your advantage

• Discounts at restaurants near the office

• Freedom to choose your hardware (Macbook or Lenovo)

🏠 Mobility & Flexibility:

• Modern office in the vibrant district of Friedrichshain

• Job Ticket for a stress-free daily commute

• Up to 2 days per week of working from home

• Bike Leasing: Need a new ride? Easy - take advantage of our partnership with Mein Dienstrad

🙌 Company Culture:

• Regular company and team events strengthen our sense of community

• Team spirit over elbow mentality – achieving more together

• Contribute to developing a product that offers genuine societal value

• Volunteering Day to give back to the community

• Quarterly company brunches to connect and celebrate

The simple way to live safely.
We are Patronus.

We are more than just a provider of smart emergency watches. We are true visionaries.

As a modern healthcare start-up from Berlin with strong investors behind us, we are determined to improve the everyday lives of elderly people around the world, to make it safer and more independent.

That's what we achieve with our revolutionary Patronus watch.

Although not recognizable as an emergency device at first glance, it enables users to call for help easily and immediately, anytime and anywhere. This way, we provide an extra dose of safety and we can save lives in the truest sense of the word. However, the Patronus watch itself is only the door opener to develop numerous other groundbreaking products to improve the lives of older people, their relatives and their caregivers. Our vision is to use the enormous possibilities of modern technology to provide the best possible healthcare for our customers. In this way, we contribute to making the healthcare system more effective - and ensure a life worth living.

Sounds like the perfect job for you?
We look forward to your application and to getting to know you!

At Patronus, we are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We strive to create a friendly, safe, and welcoming environment for all our employees, regardless of ethnicity, gender, gender identity and expression, sexual orientation, disability and abilities of any kind, physical appearance, social background, marital status, age, or religion (or lack thereof).

Even if you don’t meet 100% of the requirements, we still encourage you to apply.